EUDR Red Case Rescue
Your compliance platform found the red cases.
We close them.
RegMend resolves the supplier, geolocation, evidence and traceability exceptions that remain after your existing EUDR workflow has done everything it can.
Works alongside your existing EUDR platform, ERP, spreadsheets and supplier systems.
The problem
Your platform processes the normal cases. The expensive part begins when records fail validation, suppliers do not respond, evidence conflicts, or traceability links break.
Those cases fall back to people — compliance managers, procurement operations, sustainability teams — chasing suppliers and reconciling spreadsheets by hand.
A typical rescue
RegMend is built for that remaining 150 — not for replacing the 850 your platform already handles well.
How it works
01
Export unresolved cases
Send the records your existing EUDR platform, ERP or spreadsheets could not fully process — supplier gaps, geometry errors, missing evidence, broken traceability links.
02
RegMend triages the exceptions
Every case is classified against a fixed taxonomy — geolocation, data, traceability, evidence, supplier, DDS/system, escalation — and assigned severity and priority.
03
Cases are worked toward resolution
An operator investigates root cause, requests specific follow-up from suppliers where needed, and proposes a corrected, evidence-backed resolution.
04
Corrected outputs and resolution history are returned
You receive the resolution pack: original data, corrected data, evidence references, verification result and remaining risk — ready to feed back into your own system.
Supported red cases
View full taxonomy →Geolocation
- • Invalid coordinates
- • Malformed GeoJSON
- • Open or overlapping polygons
Supplier/Data
- • Missing supplier/producer fields
- • Conflicting field values
- • Duplicate records
Traceability
- • Lot-to-plot linkage missing
- • Incomplete origin chain
Evidence
- • Required evidence missing
- • Conflicting documents
Supplier Follow-up
- • Non-responsive suppliers
- • Contradictory responses
DDS/System
- • DDS reference mismatch
- • Submission validation failure
Escalation
- • Legal interpretation required
- • Data cannot be substantiated
A vendor-neutral layer
Keep your existing software. Whether you run osapiens, Prewave, Coolset, IntegrityNext, SAP, another ERP, or spreadsheets — RegMend complements it. We work the exceptions your system already surfaced and hand back documented, corrected results.
The resolution pack
Every closed batch comes back with a complete, auditable record — not just an updated status.
- • Issue, root cause and action taken per case
- • Original value alongside the corrected value — nothing is silently overwritten
- • Evidence references and verification result
- • Final status and any remaining risk
Security
Controlled access
Role-based access for internal staff and per-organization client accounts.
Tenant isolation
Every record is scoped to its organization and enforced at the database layer.
Full audit history
Every status change, assignment and correction is recorded immutably.
Secure document handling
Files are stored in private, access-controlled storage — never public.
Ready to close your red cases?
Tell us about your unresolved exceptions and we will get back to you.
Request a Rescue